Servicing Mississauga & Toronto

Dog Walking & Pet Sitting Policies

Walks your dog waits by the door for

View Our Policies For More Information On Our Services

Meet & Greet (Free)

All new clients receive a complimentary meet & greet so we can get to know each other, review routines, and make sure your dog feels comfortable before services begin.

Private Care Promise (unless requested or vet visit required)

All services are 100% private and one-on-one.
Your dog will never be walked with other dogs, transported in a vehicle, or taken outside your neighbourhood. Every visit is focused entirely on your pet’s safety, comfort, and routine.

Medication

Basic medication administration is always included at no extra cost, such as:

Pills or supplements in food/treats

Liquid medication

Eye or ear drops

Topical creams or sprays

For more time-intensive or specialized care (such as injections, multiple medications, post-surgery care, or extra handling), a small $5–$15 add-on may apply depending on time required. This will always be discussed in advance.

Additional Pets

Extra time and attention are needed for multiple pets.

Additional dog (same household): +$10–$15 per visit

Cats or small animals: custom quote

Holidays

Holiday dates are in high demand.
A $15 holiday surcharge applies to visits on statutory holidays.

Cancellations

24+ hours notice: no charge

Same-day cancellations: 50% of visit fee

Holiday bookings: 48 hours notice required

(This protects reserved time slots.)

Home Care Included

During visits, I’m happy to help with small home tasks at no extra charge:

Bringing in mail/parcels

Watering plants

Light rotation

Garbage bins

Updates

You’ll receive a photo and short update after each visit so you always know how your pup is doing 🩷

🐾 Safety First Policy

Your dog’s health, comfort, and safety will always come before completing a set amount of walking time. Every visit is guided by your pet’s individual needs and real-time conditions.

Weather Safety

Walks take place rain, snow, or shine. However, in extreme weather, adjustments may be made for your dog’s well-being.

Cold Weather

If temperatures are extremely cold or your dog shows signs of discomfort (lifting paws, shivering, slowing down, refusing to walk), we may return home early and continue with indoor play, enrichment, or cuddle time instead.

Hot Weather

Fresh water is always brought on warm days. If your dog shows signs of overheating or fatigue (heavy panting, slowing down, seeking shade, lethargy), we will shorten the walk and switch to indoor or shaded activities.

For safety reasons, walk time is not paused, extended, or rescheduled due to weather-related adjustments. The full visit time will still be spent caring for your pet.